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Elements and Performance Criteria

Required Skills

This describes the essential skills and knowledge and their level required for this unit

Required Skills

analyse effectiveness of treatment implementation

analyse positions of stakeholders priorities of agencies and individuals

define and solve problems

demonstrate effective interpersonal interactions

interpret and follow applicable organisational policy and procedures

listen actively

locate and interpret community information

manage projects

maximise the participation of team members and input of stakeholders

monitor and enhance team work

resolve conflicts between participants constructively

summarise and explain key information clearly

value diversity of views and perceptions of risks

Required Knowledge

culture diversity and history of communities environments and associated concerns issues and sensitivities perception of risks

culture structure and responsibility for treatments of key responserecovery agencies and organisations

decision making techniques

emergency risk management terminology risk PPRR concepts and principles mitigation

legislative and regulatory requirements organisational policies governing authorised treatments of risks

meeting procedures

organisational requirements for the submission and approval of treatment plans and reporting of treatment outcomes

planning process and the kinds of outcomes and benefits for communities

team work principles and strategies

tools for assessing treatment options

Evidence Required

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Assessment must confirm the ability to

evaluate the treatment measure

develop an effective implementation plan in cooperation with the stakeholders and gain organisational approval for it

identify implementation issues and developdocument contingencies

work with stakeholders to monitor treatment implementation

maintain momentum and achieve the project outcomes within available resources

establish conduct and finalise a treatment project that has broad stakeholder and organisational support and produces effective treatment outcomes

Consistency in performance

Competency should be demonstrated in a range of contexts throughout the life of a treatment project or during components of a number of projects

Context of and specific resources for assessment

Context of assessment

Competency should be assessed planning and implementing an agreed treatment measure in the workplace or in a simulated workplace environment

Specific resources for assessment

organisational policyprocedures

the opportunity to conduct an actual or simulated implementation of a treatment measure for a given risk in an organisation or simulated organisation

Guidance information for assessment

Information that will assist or guide assessment will be written during Phase II of the Review of the PUA Public Safety Training Package

Information that will assist or guide assessment will be written during Phase II of the Review of the PUA00 Public Safety Training Package.

Range Statement


The Range Statement relates to the Unit of Competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording in the Performance Criteria is detailed below.
Policies and procedures may include	Agreements between agencies and/or organisations Emergency management arrangements specified in legislation or policies Existing disaster or emergency management plans Standard operating procedures, operational manuals
Possible treatment options may include	All aspects of emergency management practices arising from considering prevention/mitigation, preparedness, response and recovery including: building codes community education community restoration, reconstruction critical incident stress management, personal support and counselling emergency management planning engineering solutions financial support land use management legislation and regulation mutual aid agreements safety standards training and exercises warning systems Avoidance, transfer and acceptance of risk
Performance criteria for assessing the effectiveness of treatment implementation may include	Benefits of outcomes compared with costs of treatments Benefits to individuals, enterprises, communities, the environment, governments and their agencies Improved resilience of community/organisation through improved systems Reduction of vulnerability
Resources may include	Budget Equipment, materials, facilities, systems Personnel Project planning software
Stakeholders may include	Emergency management Emergency services (eg. fire, police, SES, ambulance, recovery agencies) Event organisers (eg. concerts, car rallies, sport) Hospital/medical personnel and care givers Interest, community, professional and industry groups Local business people Local government (eg. elected representatives, shire engineers, community development officers) Managers of critical infrastructure (eg. telecommunications, mining, petrochemical and gas) Managers of high occupancy facilities (eg. shopping centres, high rise apartment/office blocks) Providers of utilities (power, water, radio/TV) School staff State/territory/commonwealth agencies (eg. public works, human services, health, transport, natural resources, primary industry, environmental protection) Tourist operators Venue operators
Consultation and communication strategies may include	Advertising in local media Broadcast facsimile and email massages, web sites Contacting individual organisations, professional bodies, unions and recreational/sport associations Distributing pamphlets Focus groups, workshops, surveys Initiating media interviews Letters and articles written for specific audiences Meetings with groups, key individuals and leaders of minority/ethnic/cultural groups Preparing media releases Presentations to a variety of community groups; speaking at community functions
Records may include	Lists of potential costs, invoice and payment records Log books, diaries, schedules, charts Minutes of meetings Project/organisational files and records Reports to stakeholders and management Risk management plans